Certificate in Tourism, Travel & Airline Industry(Level 3)

This course provides an ideal entry into the world of travel and tourism. Whether you are thinking about a position with an airline, travel agency, tour wholesaler, hotel, rental car firm, or other tourism company, this course will provide you with the skills and qualifications you need, and employers desire.

Career Opportunities
Explore all the different options available to you in the diverse and exciting world of Tourism. Learn more about the many options a career within an airline, cruise company, major hotel group, tourist attraction, travel agency or coach tour company could offer you.

Customer Service Excellence
In tourism, every day is different and unique. You will get to meet tourists from all over the world such as America, the UK and Europe. Learn communication and customer service skills in this fun and interactive module that will ensure you are able to offer a first class experience to all our visitors.

Uniquely New Zealand
Learn how Aoterora and Middle Earth offers visitors a breathtaking experience with stunning scenery, such as our glaciers and lakes through to our geothermal landscapes, and beautiful beaches. There is everything from adventure activities such as bungy jumping, through to walking in untouched alpine valleys, encountering whales, dolphins, and unique wildlife, while enjoying food and world-class wines. You will quickly become a New Zealand specialist who is able to sell our country to all who come and visit.

Retail Travel Agency
Travel agents need to know a lot about the world and international travel. This module will see you wanting to pack your bags and get your passport ready to go as you learn about attractions such as Disneyland, Statue of Liberty, Leaning Tower of Pisa and Safaris in Africa. Learn about essential selling skills, travel brochures, foreign currency and travel insurance.

Preparing for a Career in Tourism
Our employment modules such as 'First Impressions', 'Who Am I?', 'Stepping Stones', 'CV Writing' and 'Interview Skills' ensure you will be employment ready.

Domestic & International Airports**
Discover the different roles and responsibilities at airports both landside and airside.

On Board Equipment**
Learn about the different on-board equipment of single and double aisle aircraft.

Accommodation and Transportation
This exciting module will have you discovering all the different types of accommodation from beach bures to hotels and resorts. Work out the best deals for a rental car or campervan and quote for a ferry from Wellington to Picton. This is very much a hands on unit that will give you amazing skills.

Maori Tourism
Our Maori culture is what makes us unique to the world. Enjoy learning about Maori culture, greetings and phrases, myths and legends plus attractions and activities that you can share to ensure visitors can apply an authentic Maori cultural experience.

Hotel and Airline Reservations Systems
Book yourself or your friends on flights to London, Paris and New York. You will spend 2 to 3 days on a hotel and airline reservation system that will have you looking at accommodation and flight availability, and quoting prices.

Wholesale Travel Operations
Learn how tour operators put together tours and the different roles available in wholesale. See how they price packages and promote their products to travel agents.

Promoting a New Zealand Hotel or Resort
Being able to present tourism products is a much sought after skill of many employers. In this module you will research a hotel or resort and learn how to present it to a group of people. Even if you have never presented before, we give you the support, tools, strategies and the practice to be able to stand confidently and promote your tourism product to an audience.

Take Off**
Understand how aircraft fly, the different types of aircraft and the key aircraft components.

The Airline Industry**
Start using terminology, IATA airline codes and becoming confident with identifying international airlines