Diploma in Tourism & Travel Management 32 weeks

Our Diploma in Tourism & Travel Management is the most exciting course we offer with modules such as Walt Disney, Marketing, Cruise Ship Tourism, Study tours to Middle Earth and Queenstown, Job Fairs and Internships. You can be sure this course will truly prepare you for a future career in tourism. Package this into a two year option with our level 3 and your choice of one of our level 4 qualification options.

Walt Disney World
This exciting module gives you an insight into the business operation of Walt Disney World and prepares you for when Walt Disney World come to New Zealand to do interviews.

The New Zealand Tourism Industry
Our top five tourism companies are introduced in this module and give you a first look at what these companies offer, and what you will get to see and experience when you visit them on the study tours.

Conference and Events
Conference and events comes to life as you go out to visit and compare a wide variety of different conference and event venues, so you can understand what is on offer in your city.

Marketing a Tourism Attraction
What is involved in marketing a tourism attraction? Given the online presence every tourism attraction needs to have you will get to analyse how tourism companies use social media and develop a marketing plan.

Study Tour One – Hobbiton Movie Set Tours & Waitomo Adventures
Experience Hobbiton Movie Set Tours & Waitomo Adventures, two New Zealand iconic tourism attractions in this North Island Study tour. Meet with management from both organisations and hear their stories about the challenges they have faced in keeping their business at the forefront of the industry. Both of these companies have highly trained guides which you will experience as part of this study tour and both companies offer a completely different tourism experience. On return you will complete a marketing plan for one of the businesses.

(note: an alternative study tour destination may apply)

Accounting and Financial Statements
An important part of business is to be able to understand accounting and the impact this has on a business. This interesting module prepares you to be able to explain the nature of accounting and accounting concepts; explain and classify transactions according to their effect on the expanded accounting equation; and prepare financial statements for an entity as part of the business process of tourism.

Cruise Ship Tourism
The cruise ship industry is not just growing in New Zealand, but also worldwide. Learn about the development of this major industry, the profile of cruise passengers and discuss the perceived value of cruising for the customer and the destinations. This practical application will see you establish customer needs, compare cruise companies, and quote prices.

Human Resources
All successful tourism businesses understand the importance of having great people on the team. You will learn about the key elements that make up Human resources, from recruitment and induction through to appraisals and performance management. This module prepares you prior to your study tour where you will hear from the Human Resources Manager of three major tourism companies.

Customer Service Sales Strategy
After visiting Queenstown you will be confident in understanding the customer service strategy of three tourism business and how they are implementing it. This will enable you to develop a strategy to really grow a tourism business.

Study Tour Two – Queenstown
In Queenstown you will visit three major tourism companies, each offering a different experience for tourists. AJ Hackett will share what it is like to be a leading adventure tourism company and how they recruit, induct and train the hundreds of staff they employ. Real Journeys is an iconic Queenstown company and offers a large product range. Hear from their management team about their recruitment strategy across a large range of roles and locations. Skyline Skyrides will also share their customer service strategy and how they manage to stay focused on delivering an outstanding customer experience. On your return from Queenstown, you will be able to take the knowledge you have learnt to complete a Queenstown destination & human resources project based on the companies you have visited.
(note: an alternative study tour destination may apply)

Optional Paid Internship for 30 Credits
Paid internships may be offered with domestic or international tourism companies such as Accor Hotels, Hobbiton, Helloworld or Menzies Aviation.

OR

Workplace Practice
This is the final module for those not on an internship. It includes the following components:

Effective teamwork and managing conflict
Optional International Study Tour to a South Pacific Island
Industry familiarisation report
Presentation of a tourist destination
Preparation, participation and reflection on the job fair
Evaluate a tourism business and make recommendations for future growth