Certificate in Tourism, Hotels & Resorts(level 4)16 weeks

This programme covers tourism and seven weeks on conference and events that will also involve you working for an event company in a range of roles at sporting and other events. If you are considering a career in hotels, or involved in the organising, planning and managing of conferences, events, banquets and MORE, then this course can start you on the journey.

Experience New Zealand
This New Zealand study tour could take you to places such as Rotorua, Queenstown or other tourist destination. You may see spectacular geysers and bubbling mud pools, or get to explore Te Papa, soak in a hot pool, go bungy jumping, jet boating or luging. This three day study tour is included in the cost of the course and will see you experiencing every part of the tourism industry from accommodation, and transportation through to attractions and activities.

Tourism Expo
In teams you will be putting together a tourism expo that will showcase a region of New Zealand. You will have a week to plan and set this up and present to people who will visit the expo.

 
Hotel and Hospitality Operations
An inside look at how hotels operate and how each of the departments work together including rooms division, food and beverage and conference and events.

 
New Zealand Attractions and Activities
New Zealand has so much to offer and this module covers the unique areas of tourism such as outdoor activities, walking and skiing through to cycling tours and Maori tourism.

 
Conventions and Incentives Industry in New Zealand
Understand the roles and functions within which the conventions and incentives industry operates, and the career structures in the conventions and incentives industry. You will also look at the contribution sponsorship plays as part of the overall success.

 
Rising STAR
An opportunity to use event management software that the industry use. Learn how this software is an essential part in the operational processes of running a convention, conference or event.

Cultural and Sporting Events
Festivals, cultural and sporting events have really grown in New Zealand and are attracting large numbers of people which can really impact positively on the other tourism sectors. Discover where in New Zealand the major events are being run and how event companies work with the other sectors.

Awesome Events - work experience
Our partnership with Awesome Events means students will get unpaid opportunities to work in various roles with Awesome Events who are a leading event organizer. This is an integral part of the programme and students will gain credits for this module.

Delivering Excellence in Customer Service
This module teaches you the important skills of how to deliver customer service before you complete work experience so that you are then able to apply communication and customer service skills with real customers at a major event.

Environmental Sustainability
How important is it to clients that your organisation is environmentally sustainable? Learn how environmental sustainability relates to the conventions and incentives industry and the effects a conventions and incentives industry project can have on the environment.

Leadership within teams
This module allows you to learn about leadership, and the skills needed to be a great leader. Examine the different facets of leadership and analyse your own leadership style.

Produce a budget for an event
Learn the skills in how to produce a budget for an event in tourism which is essential in the running of a good event or conference. Apply numeracy and problem solving skills to enable you to achieve the client brief.

Creating a memorable event
This module looks at all the tasks involved in managing an event such as a wedding or birthday party.