Certificate in International Flight Attending(level 4) 14 weeks

This course is a Flight Attendant Training Programme for those interested in a career as a flight attendant. The training you will receive will give you an in-depth understanding of the role and prepare you to apply to airlines. This is the most comprehensive flight attendant training course available in Australasia. Some of your training will take place at our airport campus - NZ’s best flight attendant training facility.

Crew Resource Management
Learn about effective teamwork, communication, situational awareness and decision making in emergency situations on board an aircraft.

Passenger Handling
This includes how to care for children and passengers with disabilities, from boarding through to communicating effectively with them on safety information.

Food and Beverage Service
This module will see you learning and demonstrating the skills of how to provide a food and beverage service onboard an aircraft.

Airline and Airport Operations and Security
Focusing on successful airlines such as Virgin Atlantic and start up airlines such as Kiwi Air, you will learn about how airlines manage risk. Airlines and airport are all very focused on security and this module covers how airlines and airports deal with the threat of terrorism and air rage.

Singapore Airlines
A study of this airlines history, routes, fleet and in-flight service, gives you the chance to see some of the business systems and processes of a world class airline.

Managing conflict onboard an aircraft
Recognise the early signs of potential threats to the safety of the passengers, aircraft and crew and be able to use procedures and strategies to deal with any conflict.

Air Accidents
Research and present on how air accidents have helped improved the way airline of today now operate. This interesting module will make you very aware of the role you play as a flight attendant in the prevention of accidents.

Aircraft safety and emergency equipment
Airlines need to carry a range of safety and emergency equipment which all crew must learn how to operate. This module gives you an in-depth understanding as to the importance of this equipment.

Wet Water Drills
Learn and understand about the equipment carried onboard an aircraft in case of a water landing. Part of this module takes place in a swimming pool and also involves a life raft and the equipment in the raft used for survival.

Handling Emergencies and Fire Fighting
This practical module prepares you for the type of emergency you may face onboard an aircraft, including fire onboard.

First Aid and Aviation Medicine
This course will see you gain a first aid certificate and have knowledge and skills you can use should a medical emergency happen on board an aircraft.

Responsible Serving of Alcohol
This online course is essential if you are wanting to fly with Virgin Australia or Jetstar, who both as require this certificate should you wish to fly for them.