Ontario College Diploma - Office Administration - Health Services (Internship)

The Office Administration – Health Services diploma program at Lambton College is ideal for those students interested in providing support in a health and wellness care setting outside of the direct patient-care specialty. This two-year program prepares graduates to assist in medical and health-related offices. The positions may include assisting medical practitioners and wellness professionals to keep the office operating effectively or supporting the many offices or departments of hospitals or health care facilities. Employers need health care administrative professionals with exceptional medical office and advanced-level technological skills, including skills in transcription of a wide range of medical data, the ability to provide excellent customer service and the organizational expertise and discretion to keep the office running smoothly. One of the key components associated with a high level of workplace productivity and efficiency is Office Administration.

The final two terms focus on health services office administration with a concentration on medical terminology and its construction as well as a detailed background in anatomy and physiology. Students will be familiar with procedures required to operate a medical office including fundamentals of pharmacology, expert medical keyboarding, as well as OHIP billing and electronic records management. With a wide variety of hands-on practical experience built into the program, graduates of the Office Administration - Health Services program are fully trained to meet the demands of today's health care and wellness setting. Students embrace an active-learning environment including an optional internship in the fourth term providing up to 180 hours of practical health care office and wellness experience. Health Services students are strongly encouraged to register for the CPL-1003: Internship. Students are also provided opportunities to grow their co-curricular record.

Office administration students have consistently indicated their program provides them with the knowledge and skills that are useful for their future careers. Our students have also consistently indicated the quality of their program and the learning experiences within it meets their expectations and prepares them for the future.

With a variety of hands-on practical experience and strong client service skills, graduates are fully trained to work as associates of a professional health care team. Ultimately, we want students to feel confident in their classes and connected to their faculty at Lambton College.

Experiential Learning
Office Administration students are often sought after to fill internal College work study and EBAT office positions as well as a range of summer office positions all over Lambton County. These opportunities provide even more practical office experience and are paid. Experiential learning such as participating in business meetings to learn and apply the essentials of meeting planning, preparation and minute taking takes place during the program. Second year Health Services students practice medical transcription, do OHIP billing, work with patient files and a health records system to practice and apply their skills in a simulated setting.