Certificate IV in Community Services

This qualification is designed to prepare you for a range of Community Service roles that will require you to design and deliver person-centred services – including support, advocacy or interventions – to individual clients, groups or communities across a range of services.

This course will cover the knowledge and skills you will need as a Support Worker or Case Worker who works autonomously under the broad guidance of others, or who may be required to supervise and lead other workers in projects or teams.

Throughout this course, you will learn how to facilitate the interests and rights of clients and develop and maintain networks and collaborative partnerships. You will also learn how to assess co-existing needs and use your communication skills to build relationships, as well as how to work legally and ethically, and maintain work health and safety practices in a Community Services or Health Services setting.