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Public Administration: Human Services, M.P.A

Human Services Management option will prepare students to assume managerial roles in public and nonprofit organizations that are focused on addressing the social, health, and mental health needs of a range of populations, with a particular focus on the needs of immigrant and refugee communities, children youth and families, and the underserved.

Our interdisciplinary HSM faculty provide a range of academic perspectives from fields including sociology, psychology, public health, and education, and practical real world experiences from human service, advocacy and social policy organizations as consultants, program evaluators, advocates, managers and leaders. Students will gain a myriad of skills to prepare them to lead complex organizations including the importance of values, vision and morale as a manager, team building and decision making, the role of budgets, information and structure, and the strategies for public communication and crisis management. Specifically, our Human Service Management student coursework emphasizes:

Capacities to manage and develop practices that promote interpersonal diversity, equity and inclusion among teams and within diverse groups that operate within organizational settings.
Understandings of systemic structural and cultural factors that contribute to inequalities based on class, race, gender, sexuality, nationality and disabilities, with attention to the intersectionality among these socially constructed status hierarchies.
Knowledge of persistent and structural inequalities in education, housing, health and healthcare access, workforce, and human services
Practical and applied policy development skills and opportunities to apply these to practice
Strategies for boosting motivation and morale among diverse teams
Critical and creative approaches to solving management problems
Understanding the nature and importance of organizational culture
Our alumni have gone on to advance careers in:

Local municipal city and town governments
State and federal agencies including the EPA, Department of Mental Health, and others
Statewide and local non-profit organizations to support children, youth and families.

Campus Information

Lowell

UMass Lowell is located in historic mill city of Lowell, Mass., 45-minutes north of Boston, at the intersections of Routes 495, 93 and 3. The birthplace of Jack Kerouac and the Industrial Revolution, Lowell's history echoes all around you. Former mill buildings and cobblestone streets now add charm to a bustling downtown, steps away from the UMass Lowell campus, which boasts a thriving arts scene, a population rich in cultural diversity, and a flair for festivals.

Intakes

Jan
March
Sep

Application Processing Time in Days: 30

Minimum English Language Requirements

English Level Description	IELTS (1.0 -9.0)	TOEFL IBT (0-120)	TOEFL CBT (0-300)	PTE (10-90)
Expert	9	120	297-300	86-90
Very Good	8.5	115-119	280-293	83-86
Very Good	8	110-114	270-280	79-83
Good	7.5	102-109	253-267	73-79
Good	7	94-101	240-253	65-73
Competent	6.5	79-93	213-233	58-65
Competent	6	60-78	170-210	50-58
Modest	5.5	46-59	133-210	43-50
Modest	5	35-45	107-133	36-43
Limited	4	32-34	97-103	30-36
Extremely Limited	< 4	< 31	< 93	< 30

Job Opportunity Potential

Graduates of our Master's program have a bright job future. Our graduates are qualified for and are successful in finding high-level positions in many fields, including the following:

Leaders in the nonprofit sector, where they may become managers, supervisors, or directors of a variety of human service and community organizations
Specialists in prevention programming and health promotion
Program evaluators, grant writers, and strategic planning specialists for a wide range of programs and organizations
Policy planners and program developers for local or state governments
Educators or educational administrators in settings ranging from preschools to graduate programs
Researchers working at university or medical research centers or for government and non-profit organizations
Human resource administrators and in the community service, public relations, or foundation giving sides of corporate life

Please note: our program is not designed for students who plan to pursue careers as direct service mental health providers. Most states require licensure for mental health providers, and our program is not designed to address the educational requirements set by most state licensing boards.

PSW Opportunity

3 Years of PSW

Admission Requirement / Eligibility Criteria

All doctoral and master’s degree programs at UMass Lowell require the Graduate Record Examinations (GRE) General Test, with the exception of the Master of Business Administration (MBA), which requires the Graduate Management Aptitude Test (GMAT).

The College of Education Initial Licensure Programs require copies of the appropriate MTEL scores. Other Master of Education and Education Specialist programs require proof of an initial or professional teacher license appropriate to the field. Not all M.Ed. and Ed.S. programs require the GRE. Doctoral programs in education require GRE scores.

Statement of Purpose

In a separate document, submit a brief statement indicating your immediate and long-range goals, relevant work history, academic honors/awards received, any teaching experience and/or research conducted/published that may be pertinent to your graduate program. Two pages recommended maximum.

Letters of Recommendation

You are required to submit three (3) letters of recommendation. You will be asked to provide (names and email addresses) referees during the application process and an automated request will be sent out after the completion of your application.

Official Transcripts

Provide a complete and official transcript from the institution that awarded or will award you a bachelor’s degree. You may also include transcripts from other institutions at which you have taken relevant coursework. Please note that waiting for additional transcripts may delay review of your application.

Students for whom English is not a national language must also submit a score for the Test of English as a Foreign Language (TOEFL). A waiver may be given to candidates who have completed at least two academic semesters of full time college/university work in the United States. The recommended minimum TOEFL scores are 550 on the paper version of the test, 213 on the computer-based version and 79-80 on the internet-based version. The minimum IELTS score is 6.5.

University of Massachusetts Lowell

Lowell , Massachusetts ,United States