Certificate II in Workplace Skills

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

This qualification also reflects the role of individuals who have not yet entered the workforce and are developing the necessary skills in preparation for work. It provides a learning environment for helping those with limited workplace experience gain practical skills.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

The Certificate II in Workplace Skills will give you the essential practical work skills needed to start a career in an office or business environment. Learn how to prioritise work tasks, help customers and work safely in a business environment. This qualification suits those with no prior office or business experience. This course helps students to learn the skills, and develop the confidence, to start their office or business career. The course also allows the learners to gain the foundation skills of;
Managing time
Prioritising
Being Effective at Work
Workplace Communication Essentials
Being Safe at Work
Sustainable Work Practices
Essential Service Skills