Diploma in Hospitality (Hotel Operations)

Program Available at Melbourne Campus

The hospitality industry provides a vast array of career opportunities across a broad range of sectors. This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality Room Division area. It is not, however, suitable for an Australian apprenticeship pathway.

Graduates would possess a sound theoretical knowledge base and be able to use a range of specialized, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team.

Having this qualification will allow you to perform roles including managing a department in a large hospitality enterprise or managing a small hospitality enterprise. The types of positions available also include:

• Front Office Manager
• Housekeeper
• Unit Manager (Guest Services).

Typically, work would be undertaken in various hospitality enterprises that provide guest rooms:

• Hotels
• Motels
• Aparthotels
• Serviced Apartments
• Resorts