Mediation – Alternative Dispute Resolution (graduate certificate)

Program Overview

The ability to resolve conflict is a 21st-century skill required for success in today’s workforce. Trained dispute resolution professionals are in demand across many careers. Students in this program develop a range of alternative dispute resolution, conflict analysis and conflict communication skills. Our graduates are prepared to negotiate and resolve conflict, in both formal and informal situations, within businesses, communities and families. This program has the unique advantage of providing a highly relevant experiential learning opportunity to students as they run their own conflict resolution service on campus. This hands-on practice can enhance on-the-job effectiveness and ensure our students are ready to handle diverse dispute scenarios, giving our graduates a competitive edge. This program is approved by ADRIO and OAFM, and 92 per cent of our students said the program gave them knowledge and skills that will be useful in their future career.