New Zealand Diploma in Information Technology Technical Support (Level 5)
Get the skills to work on a help desk, in computer servicing and technical support. Learn how to deliver great customer service. Understand PC essentials by taking a computer completely apart and putting it back together. Work on hard drive recovery, basic software development, game design and databases.
What you will learn
- Learn how to manage and operate a help desk
- Select, install and configure hardware
- Understand key networking components
- Recover data from hard drives and provide storage solutions
- Troubleshoot and resolve common systems issues
- Enhance web interface design
- Develop simple software applications
- Gain customer service and communication skills
- Create your own digital game
Intakes
- Feb
Application Processing Time in Days: 20
Minimum English Language Requirements
| English Level Description | IELTS (1.0 -9.0) | TOEFL IBT (0-120) | TOEFL CBT (0-300) | PTE (10-90) | |
|---|---|---|---|---|---|
| Expert | 9 | 120 | 297-300 | 86-90 | |
| Very Good | 8.5 | 115-119 | 280-293 | 83-86 | |
| Very Good | 8 | 110-114 | 270-280 | 79-83 | |
| Good | 7.5 | 102-109 | 253-267 | 73-79 | |
| Good | 7 | 94-101 | 240-253 | 65-73 | |
| Competent | 6.5 | 79-93 | 213-233 | 58-65 | |
| Competent | 6 | 60-78 | 170-210 | 50-58 | |
| Modest | 5.5 | 46-59 | 133-210 | 43-50 | |
| Modest | 5 | 35-45 | 107-133 | 36-43 | |
| Limited | 4 | 32-34 | 97-103 | 30-36 | |
| Extremely Limited | < 4 | < 31 | < 93 | < 30 |
PSW Opportunity
- During study, all students on a student visa can work up to 20 hours per week during semester and full time during vacations.
- After completing Level 7 Bachelor’s Degree or Higher Qualification, a student will get a three years open post-study work visa.
- After completing Level 8 Post Graduate courses of 1 year, students get 1 year PSW.
Admission Requirement / Eligibility Criteria
NCEA Level 2 or 3, including Level 1 Literacy and Numeracy Or Certificate in Computing (Level 4) Or New Zealand Certificate in Information Technology Essentials (Level 4) Or equivalent knowledge, skills and experience Minimum IELTS (Academic) score of 5.5 with no band score lower than 5.5.
- Course Type: Full Time
- Course Level: Under Graduate Diploma or Certificate
- Duration: 01 Year
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Total Tuition Fee:
19000 NZD
Annual Cost of Living: 20000 NZD
Application Fee: N/A
Direct Representation
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