Diploma of Leadership and Management

Strong leadership and management skills are crucial for success across a broad range of industries.

This qualification is ideal if you have considerable experience in your industry, are able to apply solutions and plans to workplace problems and are looking to manage the work of others.

In this course, you will develop your leadership skills to lead and manage effective workplace relationships and team effectiveness, manage quality customer service and improve your emotional intelligence.

You’ll also learn how to manage operational, budget and financial plans, support the recruitment, selection and induction of staff, manage risk and ensure a safe workplace, as well as develop skills in forecasting international markets and building global business networks.

On successful completion of this course, you will be able to apply the knowledge, practical skills and experience in leadership and management you need to manage the work of others across a range of business and industry contexts.