Advanced Diploma of Travel and Tourism Management

This course will provide you with an advanced understanding of how the tourism industry operates, including business operations and regulations, culturally suitable and sustainable practices, and efficient planning techniques.

In this course, you will learn how to research and comply with regulatory requirements, source and use the information on the Tourism and Travel industry, develop a range of tourism products and write complex documents, as well as develop and implement marketing strategies and manage diversity in the workplace.

Throughout the course, you will also learn how to develop and implement a business plan, develop and manage quality customer service practices and enhance customer service experiences, as well as establish and conduct business relationships, lead and manage people and monitor work operations.

In this course, you will also learn how to manage risk, interpret financial information and manage finances within a budget – including the preparation and monitoring of budgets – and how to establish and maintain a work health and safety system.