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University of Canberra

Suburb , ACT ,Australia

Bachelor of Business (Service Management) - MGB107

With modern global economies spending an increasing amount on ‘services’ over ‘goods’, and the creation of more jobs in the service sector, this course will prepare you for a world that is increasingly dependent upon services and service systems. This is a world where businesses, organisations, government and social enterprises must learn to adopt a service perspective to successfully create value for their customers and stakeholders.

To learn to effectively manage the operational, technological and human aspects of service businesses across the commercial, government and not-for-profit sectors, you’ll tackle complex service problems, with concepts and ideas from across multiple business disciplines. Upon graduation, you’ll have an impressive knowledge base and durable skillset which will enable you to lead, thrive and adapt in the emerging, and rapidly changing, service society.

Study a Bachelor of Business (Service Management) at UC and you will:

  • integrate theory and practice in service management and articulate the impacts of recent developments within the field
  • locate and evaluate a range of research frameworks and skills within service management
  • develop and practice a service perspective on business and in managing organisations
  • examine service phenomenon at multiple levels of analysis and identify connections between them
  • utilise design thinking when investigating service problems and creating solutions to them
  • create value in services through relevant indicators, such as service quality, service experience, customer satisfaction or wellbeing outcomes
  • synthesise interdisciplinary business knowledge when analysing and responding to complex or uncertain service problems.

Campus Information

Canberra, Bruce

The University of Canberra is located in the suburb of Bruce in the Australian Capital Territory. Surrounded by Lake Ginnindera, the new suburb of Lawson, Radford college and residential housing, regular public buses can drop you right on campus. Open space, natural calm, tall trees and wildlife. Close to the city. Convenient to shopping. Great food, cool cafes, events and markets; a buzzing social hub with something for everyone. Student accommodation, an on-campus medical and counselling centre, the Australian Institute of Sport, Calvary Public Hospital, Belconnen Shopping Mall and a variety of restaurants are all within walking distance.


  • Feb
  • Aug

Application Processing Time in Days: 14

Application Process

More Information required
10 Days
Possible interview call from institution
10 Days
Provisional/ unconditional offer
20 Days
Visa process
30 Days

Minimum English Language Requirements

English Level Description IELTS (1.0 -9.0) TOEFL IBT (0-120) TOEFL CBT (0-300) PTE (10-90)
Expert 9 120 297-300 86-90
Very Good 8.5 115-119 280-293 83-86
Very Good 8 110-114 270-280 79-83
Good 7.5 102-109 253-267 73-79
Good 7 94-101 240-253 65-73
Competent 6.5 79-93 213-233 58-65
Competent 6 60-78 170-210 50-58
Modest 5.5 46-59 133-210 43-50
Modest 5 35-45 107-133 36-43
Limited 4 32-34 97-103 30-36
Extremely Limited < 4 < 31 < 93 < 30

Job Opportunity Potential

  • Company director
  • International business development manager
  • General manager
  • Global account manager
  • Import/export logistics officer
  • International business consultant
  • Government policy adviser
  • Product development manager
  • International trade coordinator
  • International management consultant
  • Economic officer
  • Business intelligence manager
  • Marketing manager
  • Human resources adviser
  • Customer engagement manager

PSW Opportunity

Major Cities

  • Sydney
  • Melbourne
  • Brisbane

Regular 2 years post study work visa for international students completing Bachelors and Masters degrees (minimum 92 weeks), 3 years for Masters by Research and 4 years for PhD. graduates

Cities and major regional centres

  • Perth
  • Adelaide
  • Gold Coast
  • Sunshine Coast Canberra Newcastle/Lake Macquarie
  • Wollongong/Illawarra Geelong
  • Hobart

International students studying at regional universities will be eligible to access an 
additional year in Australia on a post-study work visa
(Which means a Bachelors or Masters graduate can get up to 3 years of PSW visa)

Regional centres and other regional areas

All other locations 
(list of cities)

International students studying at regional universities will be eligible to access an additional 
2 years in Australia on a post-study work visa 
(Which means a Bachelors or Masters graduate can get up to 4 years of PSW visa)

Admission Requirement / Eligibility Criteria

Admission to this course is based on an entrance rank. A rank can be achieved by the following means:
- Year 12 ATAR
- other Australian Qualification
- work experience
- overseas qualification

We also offer a number of entry initiatives that give you the opportunity to gain entry to the University via alternate pathway programs and admissions schemes.

For More Information Please Connect to Our PSA Counselor.