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Diploma of Vocational Studies IT Support

Develop the skills that are essential for working in this field, such as a problem-solving method, an information retrieval method and a time management method. Skills related to the optimal use of software are also taught: taking advantage of the possibilities of operating systems with old and advanced technologies, taking advantage of application software and telecommunications resources, creating and using a database. Develop skills related to workplace communication and customer service such as: interacting in different professional situations, communicating in English, providing customer assistance from a call centre. Finally, develop the skills necessary to carry out tasks on autonomous or network-connected computers: analyze the architecture and functioning of computer systems, develop a utility program, install the physical and logical elements of a computer, manage access to network resources, set up network shareable resources, restore the functioning of a computer, maximize a computer's efficiency.

Intakes

Application Processing Time in Days: 25

Minimum English Language Requirements

English Level Description	IELTS (1.0 -9.0)	TOEFL IBT (0-120)	TOEFL CBT (0-300)	PTE (10-90)
Expert	9	120	297-300	86-90
Very Good	8.5	115-119	280-293	83-86
Very Good	8	110-114	270-280	79-83
Good	7.5	102-109	253-267	73-79
Good	7	94-101	240-253	65-73
Competent	6.5	79-93	213-233	58-65
Competent	6	60-78	170-210	50-58
Modest	5.5	46-59	133-210	43-50
Modest	5	35-45	107-133	36-43
Limited	4	32-34	97-103	30-36
Extremely Limited	< 4	< 31	< 93	< 30

PSW Opportunity

If your program was less than 8 months

You aren’t eligible for a PGWP.

If your program was more than 8 months but less than 2 years

We may give you a PGWP that’s valid for up to the same length as your study program.

For example, if you completed a 9-month program, we may give you a work permit for up to 9 months.

If your program was 2 years or more

We may give you a PGWP that’s valid for 3 years.

If you completed more than 1 program

You may be able to get a PGWP that combines the length of each program.

Each of the programs you completed -

must be PGWP-eligible and at least 8 months in length

Admission Requirement / Eligibility Criteria

The applicant holds a high school diploma or its recognized equivalent (e.g. attestation of academic equivalency) or a graduate diploma, such as a college diploma or a bachelor's degree.

The applicant is at least 16 years of age on September 30 of the school year in which he or she begins training and has obtained Secondary IV credits in language of instruction, second language and mathematics in study programs established by the Minister or has completed a teaching program recognized as equivalent.

The applicant is at least 18 years old at the time of the training and possesses the prerequisites, namely the successful completion of the general development test as well as the specific prerequisites for the DEP/DVS IT support program, that is language of instruction

The person has obtained Secondary III credits in language of instruction, second language and mathematics in study programs established by the Minister and will continue his or her general education simultaneously with his or her vocational training to obtain the Secondary IV credits that are lacking in language of instruction and mathematics in study programs established by the Minister. In this case, we will have the student sign an agreement. In the event of non-compliance with the agreement mentioned below within the first 12 months of the training, we will be obliged to interrupt the professional training until the student satisfies the prescribed conditions.