Post Graduate Certificate in Hospitality and Tourism Operations Management(THM1)

Designed for university and college graduates seeking a career in the tourism and hospitality sector, this program will focus on applied knowledge in the field of hospitality operations within a global economy, encompassing the planning and management of hospitality businesses of varying size and complexity.
You will apply critical thinking, multitasking, and problem-solving skills in demand by the hospitality industry. Analytical and collaborative problem solving skills will be developed through the use of authentic case studies with leading industry partners and relevant industry technology.
Practical hands-on training will develop your customer service and supervisory skills in our fine dining restaurant The Chef's Table and quick service delicatessen Olive Oyle's Deli. You will apply teamwork and leadership skills, create strategies for supervising, motivating employees, and work as a team to achieve the goals and objectives of the hospitality workplace.
Graduates will have developed business and management skills applicable to various hospitality sectors including accommodations, food and beverage, guest services and tourism. You will be equipped with the knowledge and skills required to assume first-line supervisory and management positions in the evolving fast-paced rewarding world of the hospitality industry.