Certificate in Technology Support Professional (TSP)

The Technology Support Professional program offered by BCIT's Technology Professional Programs (TPP) department is a 40-week blended full-time program designed to get students ready to start a career in information technology. It is an ideal program for individuals with no previous background or education in computing and those who need to retrain or upgrade their present computer skills. This blended program offers students the flexibility to complete the program with classes being offered face to face and online minimizing the time spent in the classroom.

The TSP program focuses on providing a solid foundation of IT skills students can build on. Our program is taught in a multi-platform environment with qualified instructors. By the end of the program, students will be able to:

• Install and configure multiple operating systems such as Windows 10, Windows Server, Linux, BSD.
• Configure machines in a virtual environment.
• Create routed network environments.
• Demonstrate understanding of core network concepts (OSI Model, IPv4, DHCP, Routing, File/Print services, Email)
• Describe current computing concepts (Cloud computing, Storage Area Networks, Virtualization)
• Create a professional resume, and use interview skills to qualify for IT support position